How to Fix Roblox Error 267 (Kicked from the Game)
What error 267 means
Error 267 is one of the most misunderstood Roblox errors, because it feels like something broke — but nothing did. The full message reads something like "You were kicked from this experience," and it appears when the game's code executes a player:Kick() command against your account. In plain terms: somebody or something at the game level decided you should not be in that server right now, and Roblox carried out the removal. Your internet, your device, and the Roblox platform can all be perfectly healthy while this happens.
That is also the key to fixing it. Most Roblox errors are about connections, corrupted files, or outages — things you can repair on your device. Error 267 is different: it is a decision, not a malfunction. So the fastest fix is almost always to figure out what the decision was about. The kick message usually tells you directly: a rule violation, an account that is too new, VPN usage, suspected cheating, or a temporary ban with a countdown. Match your fix to the reason, and you will be back in the game far sooner than if you reinstall everything blindly.
Common causes
- Auto-moderation scripts: most 267 kicks come from the experience's own admin or anti-cheat scripts, which kick players for behavior the script flags — sometimes unfairly, through false positives.
- Temporary experience bans: moderators can ban you from a single experience for a set time. The kick message often includes a countdown like "Unbanned in X hours."
- VPN or proxy usage: many popular experiences automatically kick players connecting through commercial VPNs, because those are the classic tools of botters and ban evaders.
- Account-age restrictions: trading and competitive games commonly kick accounts younger than 7, 30, or even 60 days to stop alt-account abuse. A brand-new account will get kicked on sight.
- Cheats, exploits, or interfering software: script executors, speed hacks, overlays, macro tools, and screen recorders can all trip an experience's detection and earn an instant 267.
How to fix error 267 — step by step
Work through these fixes in order. Because 267 is a decision rather than a malfunction, the first few steps are about understanding and addressing the reason — not about repairing your device.
- Read the kick message carefully. Before doing anything else, look at the text displayed under the error code. It usually names the reason: a rule you broke, suspected cheating, VPN detection, or a temporary ban with a duration. If it says something like "Unbanned in 2 hours," you have your answer — there is nothing to fix, only time to wait. Screenshot the message so you can reference it while appealing or troubleshooting.
- Wait and rejoin. The majority of 267 kicks are temporary and lift themselves within minutes to a few hours. Close Roblox completely, do something else for a while, then launch a fresh session and try the experience again. If you are on a temporary ban with a countdown, wait out the full duration — rejoining early just resets the frustration. If you can rejoin fine, the kick was a one-time event and you are done.
- Turn off your VPN or proxy. If you use a VPN, this step fixes the problem surprisingly often. Many experiences flag commercial VPN IP addresses as ban-evader traffic and kick on sight. Disconnect the VPN completely, then fully close Roblox (not just the game window — quit the app), relaunch it, and join again. Also disable any proxy settings in Windows under Settings, then Network & internet, then Proxy, and make sure "Use a proxy server" is off.
- Check the experience's rules — and appeal if it was a mistake. If the kick keeps returning, the experience may be enforcing a rule you missed, such as a minimum account age, group membership, or dress code. Check the game's description and rules page, and verify your account meets any age requirements — an account younger than the limit gets kicked automatically. If you believe the kick was a false positive (for example, a lag spike made the anti-cheat think you were teleporting), contact the experience creator through their official group, social media, or support channel, explain calmly what happened, and ask for an appeal.
- Remove cheats and interfering software. If anything on your device even looks like tampering, expect kicks. Uninstall any cheat tools, script executors, or exploit loaders completely — do not just close them, remove them. Then close legitimate programs that hook into games: Discord and GeForce overlays, screen recorders, macro or autoclicker tools, and FPS-boosting utilities. Open Task Manager (Ctrl + Shift + Esc), end any suspicious or unnecessary processes, and restart your PC so nothing lingers in the background.
- Clear Roblox's cache — or reinstall. Although 267 is usually a server-side decision, a corrupted local client can behave in ways that trip detection scripts. Close Roblox, press Win + R, type
%localappdata%\Roblox, and delete the contents of thelogsanddownloadsfolders. On mobile, clear Roblox's cache from your device's app settings. If kicks happen across many different experiences and nothing else helped, uninstall Roblox, delete leftover folders, restart your device, and install a fresh copy from roblox.com or your device's app store. - Contact Roblox Support. As a last resort — especially if you have waited, met every rule, and still cannot join — submit a ticket to Roblox Support. Include the exact error message, your username, the experience name, your device and OS, and every fix you already tried. They can check whether your account was flagged on their side and clear it if the flag was an error.
Did this fix it? Quick checklist
- You read the kick message and know the exact reason you were removed
- Your VPN and proxy are off, and no cheat or interfering software is running
- Your account meets the experience's age and rule requirements
- You can join other experiences without being kicked
If error 267 only happens in one specific experience while you join everywhere else fine, the issue is that experience's moderation — appeal to its creator rather than repairing your device. If it happens in every experience you try, something on your end (a VPN, flagged software, or a flagged account) is the trigger, and steps 3 through 6 are where the answer lives.
Frequently asked questions
What is Roblox error 267?
Error 267 is Roblox's "kicked from this experience" message. It means the game's server actively removed you — via an admin script, an auto-moderation system, or a rule enforcement — not that your connection dropped or the platform is down.
Is error 267 a permanent ban?
Usually not. Most 267 kicks last from a few minutes to a few hours, and you can rejoin afterward. Some experiences issue longer temporary bans that show a countdown in the kick message. True permanent bans are rare and would come with a clear message from Roblox itself rather than a single experience.
Can a VPN cause error 267?
Yes. Many Roblox experiences automatically kick players connecting through commercial VPNs to block botters and ban evaders. If you are on a VPN, disconnect it completely, close Roblox, relaunch, and try joining again — this single step fixes a large share of 267 cases.
Why do I get error 267 on a brand-new account?
Many popular experiences auto-kick accounts younger than 7, 30, or 60 days to prevent alt-account abuse and botting. Check the game's rules page for an account-age requirement. If your account is too young, the only fix is to wait until it ages past the limit.